Pediatric Dentist in SE Calgary

What They Say About BabyTooth

 
 
 
 
  EXCELLENT  
  
 Based on 759 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 My Nguyen 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
⭐☆☆☆☆ I Would Not Recommend BabyTooth to Other Parents

Choosing a dental clinic for your child requires trust. Unfortunately, my experience with BabyTooth has left me seriously disappointed.

We brought our child to BabyTooth after Alberta Children’s Hospital referred us following a dental injury. The clinic initially documented that the injured permanent tooth was vital and had a good prognosis. Yet approximately one month later, our child experienced significant pain, fever, and facial swelling, and the tooth was subsequently diagnosed with pulp necrosis by an endodontist.

I understand that dental injuries can have unpredictable outcomes. However, I expected the clinic to address our concerns with clear explanations and professional follow-up.

Instead, after receiving the clinic’s written response, I sent another email asking specific questions that remained unresolved. It has now been two weeks without a response.

This is deeply frustrating for a parent who is trying to understand what happened to their child’s permanent tooth and why further treatment became necessary.

Parents should not have to chase a dental clinic for answers about their child’s health. Good communication and accountability matter, especially when complications arise.

I am now considering seeking legal advice and pursuing the appropriate formal complaint process so that my concerns can be independently reviewed.

Based on our family’s experience, I would strongly encourage parents to research their options carefully before choosing BabyTooth. Ask about treatment risks, follow-up arrangements, and what support the clinic will provide if complications occur.

I personally would not choose this clinic again based on how this situation has been handled, and I cannot recommend it to other parents.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Jennifer Pur 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
⭐☆☆☆☆ Parents, Please Think Carefully Before Choosing This Clinic

As a parent, I am extremely disappointed with my family’s experience at BabyTooth.

We brought our child to this clinic after Alberta Children’s Hospital referred us following a dental injury. On August 26, 2026, BabyTooth treated our child’s permanent front tooth and documented that the tooth was vital and had a good prognosis.

Approximately one month later, our child developed severe pain, fever, and significant facial swelling. The tooth was subsequently diagnosed by an endodontist as having necrotic pulp, requiring further treatment.

I understand that complications can occur after dental trauma. However, what has made this experience particularly frustrating is the way our concerns have been handled afterward.

We paid for the initial treatment, asked reasonable questions about the deterioration of our child’s tooth, and received a lengthy response defending the clinic’s position. I then sent a follow-up email requesting clarification on important unanswered questions. Two weeks later, there has still been no reply.

When it comes to a child’s permanent tooth, parents deserve more than silence. We deserve clear explanations, timely communication, and a genuine effort to address our concerns.

I am considering seeking legal advice and pursuing a formal complaint through the appropriate regulatory channels.

My recommendation to other parents: Please think twice before choosing this clinic. Ask detailed questions about treatment, follow-up care, and what happens if complications develop. Based on our family’s experience, I would not recommend BabyTooth, and I would encourage parents to carefully consider other options before making their decision.

Our trust has been seriously damaged, and the lack of follow-up has only made the situation worse.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 nguyen an 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
⭐☆☆☆☆ A Parent’s Concerns Remain Unanswered

As a parent, I believe communication and accountability are just as important as the treatment itself, especially when a child’s permanent tooth is involved.

We brought our child to BabyTooth after a dental injury, following a referral from Alberta Children’s Hospital. The clinic’s own records initially described the injured tooth as vital, with a good prognosis. About a month later, our child developed significant pain, fever, and facial swelling, and the tooth was subsequently diagnosed by an endodontist as having pulp necrosis.

I understand that complications can occur after dental trauma. What has been most disappointing is the lack of a satisfactory explanation addressing our specific concerns.

After receiving BabyTooth’s written response, I sent a follow-up email with further questions. Two weeks have passed without a reply.

When parents are dealing with a child’s dental health and unexpected treatment costs, they deserve timely communication and clear answers. Unfortunately, that has not been our experience.

I am considering seeking legal advice and requesting an independent review through the appropriate regulatory channels.

My advice to other parents is to ask detailed questions about treatment options, follow-up arrangements, and what happens if complications arise. Based on our experience, I would not feel comfortable recommending BabyTooth to other families at this time.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 An Todv 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
⭐☆☆☆☆ Very Disappointing Experience – Poor Communication and Lack of Accountability

I brought my child to BabyTooth following a referral from Alberta Children’s Hospital after a dental injury. We trusted the hospital’s recommendation and expected appropriate care, professional communication, and clear guidance.

On August 26, 2026, BabyTooth treated my child’s permanent front tooth. According to the clinic’s own records, the tooth was vital, no pulp involvement was seen on the X-ray, and the prognosis was considered good.

Approximately one month later, my child developed significant pain, fever, and facial swelling. BabyTooth’s own notes indicated that the tooth was likely necrotic. An endodontist subsequently diagnosed pulp necrosis and symptomatic apical periodontitis and recommended root canal treatment.

I understand that dental trauma can lead to complications. However, I am deeply dissatisfied with the way my concerns have been handled. I asked specific questions about the treatment, the rapid deterioration of my child’s tooth, and the basis for the clinic’s conclusion that this was solely the result of the original trauma.

I was also given the impression that if my child’s tooth developed problems, we could return to BabyTooth and they would take care of it. The clinic’s written response later stated that there was no warranty on the treatment provided.

After receiving the clinic’s lengthy response, I sent a follow-up email seeking clear answers to the outstanding questions. It has now been two weeks, and I have received no reply. For a matter involving a child’s permanent tooth, serious symptoms, and additional treatment costs, this lack of communication is unacceptable in my view.

As a parent, I expected accountability, meaningful communication, and a genuine effort to address my concerns—not simply a response defending the clinic’s position followed by silence.

I am now considering seeking legal advice and bringing this matter to the appropriate regulatory body for independent review. I intend to pursue the matter through the appropriate channels until my concerns have been properly addressed.

Based on my family’s experience, I would strongly urge other parents to carefully consider their options and ask detailed questions about follow-up care, treatment guarantees, and how complications will be handled before choosing this clinic.

My child’s dental health is not a minor issue, and neither is a parent’s need for clear answers when something goes wrong. This experience has seriously damaged my trust in BabyTooth, and I cannot recommend the clinic based on how this matter has been handled.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 asif hassan 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Staff is very accommodating and super fun, loved the appointment and my daughter really enjoyed the personalized care
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Наталья Коваленко 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Kat 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My kid enjoyed her visit to the dentist.  Staff are friendly and attentive.
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Ashima RazdanArya 
 
6 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
It’s an awesome place and nice doctors, great place for kids
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Alison Strother 
 
6 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Everyone here is extremely nice and welcoming. My girl was scared but the staff knows exactly what to do and she did it and was so proud. Amazing experience every time we visit. Highly recommend!
  
 
 
 
 
 
 Posted on Google  
 
 
 
 
 
 Katy Dallen 
 
9 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We always have such a great experience at Babytooth! Dr. Kari and all of the team are excellent and go out of their way to make my kids feel very comfortable. Highly recommend!
  
 
 
 
 
 
 
 
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